Розробка інформаційно-аналітичної системи сервісного центру мобільних гаджетів

Abstract

Development and implementation of a CRM system for a mobile gadget service center. Automation of client management, order tracking, and financial analytics. Analysis of existing solutions and justification of the chosen architecture. Implementation of a three-tier structure: Frontend, Backend, Database. Integration of financial control, reporting, and forecasting modules. Evaluation of efficiency and prospects for further development.