Технології запобігання психоемоційному вигоранню співробітників організацій

Abstract

The qualification work theoretically summarizes and empirically studies psycho-emotional burnout and its consequences for employees and organizations. The study confirmed that the higher the level of burnout employees demonstrate, the more pronounced their exhaustion, alienation, and decreased motivation. At the same time, stress resistance decreases. It was established that professional burnout is the result of chronic stress, which becomes excessive or prolonged. Despite the prevalence of the concept of stress in explaining many life adversities, scientists emphasize that not all stress at work leads to burnout, and not all people are equally susceptible to this syndrome. The analysis demonstrated that emotional burnout is a multi-component psycho-physiological process that occurs as a result of a person's prolonged stay in conditions of intense emotional and psychological stress associated with professional activity. Practical recommendations were formulated for the implementation of programs to prevent psycho-emotional burnout.