Конфліктологія і психологія управління

Abstract

The manual provides a psychological analysis of management, identifies its content, structure and psychological components, the place and role of psychological training in the formation of managers, economists and accountants. the types and means of psychological influences that can be used in various management situations, the possibilities of covert management, manipulation and protection from them are presented. The place of the individual in professional activity, features of the Ukrainian mentality and its reflection on economic behavior of people are described. The place of digitalization in the field of personnel management of the organization is presented. Features of business reputation support on the Internet are reflected. The general characteristics of the conflict, its structure and dynamics, the place of negotiations and mediation in resolving conflicts are given.